Glossary

The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of business.

ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third-party compliance assessment available for ITIL compliance in an organization.

The International Project Management Association (IPMA) is a Swiss-based, international organization for the promotion of project management.

IPMA has developed a project management method under the same abbreviation (IPMA). You can be certified for this. The criteria for this may differ per country, but since 1999 they must meet the International Competence Baseline (ICB) drawn up by IPMA. It describes 20 technical competencies, 15 behavioral competencies and 11 contextual competencies.

There are 4 certifications possible:
IPMA-D Certified Project Management assistant
IPMA-C Certified Project Manager
IPMA-B Certified Senior Project Manager
IPMA-A Certified Projects Director

Certified persons can have themselves included in a register.